Hellonext gives you the option to add Admins based on the plan you choose for your organization. Here's how you can add team members to your organization.

Once added you can switch the access between Admins, Managers and CSMs. To do so just follow these simple steps!

• Sign into your account on Hellonext.

• Click on My Team on the left panel.

• You will see tabs, for Admins, Managers and Customer Support Managers.

• You can add a new team member by clicking on the + Invite button in the top right corner.

  

• You can click on the ellipses, and choose the Change Role option to switch roles.

  

Making a user an admin will give them the ability to approve or hide posts, add members, delete comments, add integrations and more.

Making a user a manager will revoke their ability to approve or hide posts, add board members, delete comments, add integrations and more. They can still comment and change post status.

Making a user a CSM will let them access only the user facing parts of the platform with limited access to the dashboard (without roadmap or changelog).

Admins of an organization on Hellonext will have the ability and access to all options and settings on the platform unlike the Managers and CSMs, who will have certain actions restricted as mentioned above. If you would like to add more Admins to your organization, you can head to the Organization → Billing → Power-Ups section to purchase additional seats!

Feel free to reach out to us if any queries should arise! 😃