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Managing Email notification settings in your profile

Swathy R
July 31, 2023

Your Hellonext profile settings is a dedicated space where you can manage you profile name, avatar and in addition, set up the events for which you would like to be notified about.

Events that trigger a notification

1. Team Members

  • New post submitted

  • Your post is approved in moderation

  • Status change in a post

  • You are subscribed to a post

  • When a vote is added on your behalf

  • You are mentioned in a comment

  • New comment in a posts

  • Your comment is approved in moderation

2. Customers

  • Your post is approved in moderation

  • Status change - Posts you submitted

  • When a post is submitted on your behalf

  • You are subscribed to a post

  • When a vote is added on your behalf

  • You are mentioned in a comment

  • New comment in a post you submitted

  • Your comment is approved in moderation


Getting started

  • Visit portal.featureos.app to sign into your Hellonext account, head to your avatar on the top right corner β†’ My Profile.

  • Click to Profile Settings where you can configure your Email Notifications for posts and comments.

  • If the organization you are a part of has Advanced Email Notifications setup where the Admin has enforced a particular event for you to be notified about, you will not be able to enable/disable the toggle.

  • Additionally, with the Advanced Email Notifications setup enabled you can configure the notification events specific to each board and the tags, in your profile.


Need more help?

Reach out to our support at [email protected] or submit a request on our support board! πŸ˜ƒ